Shipping Information

Tile Shipping & Receiving

Important information to help you prepare for the safe delivery, unloading, and storage of your tile order.

Shipping Requirements

Tile orders are typically shipped in crates, which can be heavy and require proper handling during transportation and delivery.

Important: Special Equipment Required

Crated tile shipments require a forklift and suitable equipment to load and unload the crates safely. Please confirm that the delivery location is properly equipped before arranging shipment.

Receiving & Ship-To Address

We recommend shipping your tile order directly to your tile installer or stone contractor, who can coordinate the installation process.

Before shipping, confirm that your installer or contractor has the necessary experience, equipment, and machinery to unload, handle, and securely store the crates until the tiles are ready for installation.

Please plan ahead: Coordinate the delivery with your installer or contractor and confirm that they can receive the shipment at the designated address.

Before Your Tile Order Ships

  • Confirm the ship-to address and delivery availability.
  • Verify that a forklift and suitable unloading equipment are available.
  • Coordinate delivery with your tile installer or stone contractor.
  • Ensure there is adequate space to receive and safely store the tile crates.

Need a Tile Shipping Quote?

Submit a quote request with your desired products and shipping destination. Our team can review your request and help determine the appropriate shipping arrangements.

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