FAQ: FREQUENTLY ASKED QUESTIONS
Shipping
No, for now we only ship to USA Shipping costs will apply, and will be added at your reservation.
(USA - Not Including Hawaii) - Truck delivery to the customer - IT TAKES 7-12 Days (depending on the Ship To Address) Shipping charges WOULD APPLY. We would email you a separate shipping quote after you RESERVE your products online.
Product
We always aim for make sure our customers love our products, but all sales are final! We don't carry extra stock for some products.
It depends on type of product. Please refer to our Installation Guides below:
CLADDING SERIES
SEE ALL INSTRUCTIONS & RECOMMENDATIONS HERE
It depends on type of product. Please refer to our Cleaning Guide below:
SEE ALL INSTRUCTIONS & RECOMMENDATIONS HERE
On the product description page, you will see how many pieces there are per box and how many square feet per box. Product price is per piece.
For our Glass Tile Series, please refer to the Thin-Set & Quantity to Use recommended by fabric
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.